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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will open. It comprises elaborate info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of how-to videos clarifying how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, have a peek at our comprehensive Frequently Asked Questions section, which contains questions asked by actual individuals and offers practical solutions. We frequently update our Frequently Asked Questions section with new entries so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can contact our great team of customer service technicians available 24x7x365 and eager to help you with any question. Each support ticket you open will be answered in less than 1 hour (the average support ticket response time is just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 204069

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com